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Registering with Orbital Fasteners Online will allow you take advantage of In Addition, Orbital Fasteners online customer loyalty scheme. All prices on the Website are exclusive of VAT, which will be charged at the prevailing rate. We guarantee your personal information is kept secure and private. We do not pass your information onto any third parties. Want to find a particular product? Orbital offer several ways with which to locate individual products: Using our Quick Order Entry, type in any of the six figure code from our catalogue. Order A Free Catalogue Use the Advanced Search
Payment Options We welcome these payment options: Visa, Delta, Visa Electron, MasterCard, American Express, Switch, Solo & Cheques. We can also offer 30 days credit. If you do not have an account and wish to place business online please download an Account Application Form.
You can take advantage of In Addition when paying with either a 30 days account or via a Credit or Debit Card Is it safe to give my bank account or card details online? Yes. We encrypt your order and the transaction details to make sure that they are completely safe as they cross the internet. You can be totally confident when you are shopping with orbitalfasteners.co.uk - our Secure Server Software encrypts your credit card information to ensure your transactions with us are private and protected as they travel over the Internet. We accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection. The latest versions of Explorer (3.0 and up) and Netscape (3.02 and up) both support this secure connection. Delivery Terms & Conditions The Orbital Fasteners delivery vans deliver daily. We have a carriage paid (ie no delivery cost) value of just £20 + VAT to the following postal codes. All AL, E, EC, HA, N, NW, SL, TW, W, WC, WD EN6 - EN11, HP1 - HP16, HP23, KT7, KT8, KT12, KT13 - KT16, RG1 -RG7, RG9, RG10, RG12, RG30, RG31, RG40, RG41, RG45, SE1, SE11, SE16 SG14, SW1, SW3, SW5, SW6, SW8, SW10, UB1 - UB11 Outside these postal codes carriage paid is £50 + VAT. Premimum Delivery Costs
Reward Scheme In order to reward our regular customers, we have an online reward scheme “In Addition”. Simply, for every pound you spend on the Orbital Fasteners Website you are awarded 1 point. You can convert your points into In Addition free deals. Power tools, hand tools accessories plus many other offers are available to you! Click here for a full range of products. Terms & Conditions Prices The price you pay is the price displayed on this website at the time we receive your order apart from the following exception. If we discover an error in the price of goods you have ordered we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Delivery Delivery dates quoted are estimates only. We will make every reasonable effort to keep to them but we accept no financial or other loss or damage (direct or indirect) if delivery is nonetheless delayed. Carriers first attempt to deliver will be regarded as the delivery date. Delivery charge refunds claims must be made within seven days of the delivery date. Returns
Orbital is committed to providing customers with the highest quality products and service. If, for whatever reason you decide to return goods THAT HAVE BEEN CORRECTLY SUPPLIED BY US, THESE GOODS must BE returned to us IN ORIGINAL CONDITION BY YOU & at your cost, WITH A PHOTOCOPY OF OUR ORIGINAL INVOICE INCLUDED AND AN EXPLAINATION FOR THE RETURN. where upon a full credit to the value of the goods only, will be issued. If on the rare occasion, products are found to be faulty, defective OR INCORRECTLEY SUPPLIED AGAINST YOUR ORDER , Orbital offers a "no charge" collection, repair and delivery service. If we have arranged for a courier collection of your product, we are unable to specify the collection time, and it is your responsibility to ensure that someone will be present when the courier arrives at the collection address. Any goods that have been ordered in or manufactured specially against your instruction are unlikely to be accepted for credit. In the event that we do accept these goods for return a handling charge of 20% will apply and possibly carriage charges to cover the cost of return to our source of supply.
Product Guarantees Products are not supplied on a trial basis. Any discrepancies with an order must be reported within 48hrs. All products featured in this are covered by their respective manufacturer's warranties, details of that are included with the product. General All transactions are in accordance with our full terms and conditions, a copy of which is available from the download centre or upon request. We cannot be held responsible for actions outside our control. Whilst every care is taken ensure accuracy, Orbital Fasteners Ltd shall not be held responsible for qualitative standards. |
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